For support or answers to additional questions, please contact us.

Privacy Policy


    El Fino Hat Corporation doing business as (”Worth & Worth", “El Fino” "we", "our", "us") respect the privacy rights of its online visitors/customers ("you", "your", "yours") and recognize the importance of protecting the information collected about them. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).The following information is provided by Worth & Worth to enable our online visitors/customers to be fully informed and reassured of our company privacy policies in line with all laws governed by and construed in accordance with the laws of The United States of America. By visiting, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions. Please note that this policy applies to El Fino and/or its subsidiaries, but not to websites maintained by other companies or organizations to which we link or engage in joint promotions. El Fino is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details. Furthermore, from time to time El Fino may engage with third party business partners to collect personal information on El Fino’s behalf in the form of joint promotion ventures. In such cases, these third parties will be subject to confidentiality agreements and instructed by El Fino to comply fully with the El Fino Privacy Policy as set forth herein. All queries relating to any company policies should be sent to: El Fino Hat Corporation, 50 1/2 East 57th Street 6th Floor , New York, NY 10022 and call 212-265-2887 with any company policy or privacy queries.


    We collect information from you when you subscribe to our mailing list for either email subscription or postal promotions. The purpose of the subscription is to gather details so that we can provide you with up to date information on our products and services which you have requested from us. We operate an opt-in policy in terms of communicating via email, post, and telephone. By subscribing to our mailing list, you are opting to receive communications by email. However, every time we contact you after this, you will have an opportunity to unsubscribe from our mailing list. At the point at which we collect your telephone and address details when you subscribe to our mailing list, you will be offered the opportunity to opt in to receive further communications by post and telephone. All such persons and companies are subject to confidentiality agreements, and protection of your personal data shall be ensured at all times in accordance with applicable data protection and privacy laws. Your personal data will not be sold to any database companies. Should you choose to have your name and personal data removed from our database all together, you can do so by clicking the unsubscribe link on the email or sending an email to or by writing to us at: El Fino Hat Corporation 50 1/2 east 57th Street Suite 602, New York, NY 10022

  3. INFORMATION COLLECTED ON YOUR BEHALF requests personal information from you when you place an order, or register for a service offered by El Fino Hat Corp., or a third party affiliate/partner. If an order is placed with us, we will request personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process, fraud check and deliver your order. Details of your address and also the telephone number and email you have provided us, will be shared with our courier partner UPS, these details have been shared to assist in providing you with 1st class delivery service and will not be used by this third party for any other reasons. You may also choose to store your credit card details with us. Your card payment details will be automatically saved after each new transaction. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems, your full card number will be encrypted and not visible to any El Fino Hat Corporation employees. Should you wish to opt out of storing this information, you can remove these details through MY ACCOUNT facility of the site. Your telephone number may be given to our courier partner for delivery services. These details allow us to process your order and to let you know the status of your order. You will not be contacted by telephone for any other reason than your order status and unless you have otherwise specifically requested.


    A cookie is a piece of information that is stored by your computer's hard drive by your web browser which tracks your movements within websites. Most browsers are automatically set to accept cookies but you are able to alter the settings of your browser to prevent automatic acceptance, should you wish. Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests, to assist us in updating our service for our customers benefit. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. The use of cookies is an industry standard but should you require any further information regarding the technical specifications, please email


    Please go to the Contact Us section of the web site and send an email to If you wish to talk to an El Fino Hat Corp./Worth & Worth customer care representative please call 212-265-2887


    By visiting, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

    At Worth & Worth we firmly stand beside our product and craftsmanship while guaranteeing your satisfaction. Our return policy is simple, you have 14 days from the date of the reception of your purchase to return for store credit or exchange any item bought online via or through the Worth & Worth by Orlando Palacios NY store.

    We are unable to offer store credits on products that have been made to order, or customized. However, we will work with you on the piece and try to meet your requirements should an order not meet your expectations. We will not commission another hat gratis nor will we exchange the item.

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